I'm apparently having a hardware problem. When I boot up my computer for my Vanguard 3400, the controller doesn't say "ready to receive". I then get a message that says "V3400 is inactive".
Getting New Hermes to help is hopeless. The guy told me the controller board was bad and that he'd send me the info to ship it to the company. He never did. One day I was fooling around with it, turned it on and it booted up. Now I'm having the same problem.
Is there an easy solution to this?
Mike