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  1. #1
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    Sep 2009
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    181

    Need help with your Fadal?

    A brief history:

    I worked at Fadal as an engineer for over 23 years. When service technicians were unable to fix problems out in the field, I was called to go out and fix the problem. In 23 years, I have never left a machine down in the field (thank God).

    Since the Fadal plant closed earlier last year, I have started my own company repairing and selling parts, as well as rebuilding and servicing machines.

    As a courtesy to all CNC Zone members, I offer free technical support over the phone and through email. Even if you have limited technical knowledge, most of the time I can help you diagnose your issue by walking you through it.

    I don't always have the time to sit here and type up a response but I do when I get the chance.

    I am not restricted M-F 9-5 as most companies are. I understand some of you operate your machines at night and have deadlines to meet. Feel free to give me a call anytime at my office (818) 678-9456. You can also reach me on my cell (818) 625-9948. I am often up late/early on the phone with clients overseas.

    If you are located in southern California, feel free to drop by my shop. I'm located down the street from where the old Fadal plant was in Chatsworth, California.

    Thank you! :wave:

    -Koshy
    Need help with your Fadal? Send me a message or visit www.TheFadalParts.com. We have over 25 years of experience at Fadal and offer FREE TECHNICAL SUPPORT OVER THE PHONE!

  2. #2
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    Sep 2006
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    83
    Koshy helped me solve an issue with one of our Fadals. He was extremely knowledgeable and helpful. When he offers up troubleshooting advice, do what I did and call him.
    Thanks again Koshy!

  3. #3
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    Quote Originally Posted by 5th-axis View Post
    Koshy helped me solve an issue with one of our Fadals. He was extremely knowledgeable and helpful. When he offers up troubleshooting advice, do what I did and call him.
    Thanks again Koshy!
    No problem!
    Need help with your Fadal? Send me a message or visit www.TheFadalParts.com. We have over 25 years of experience at Fadal and offer FREE TECHNICAL SUPPORT OVER THE PHONE!

  4. #4
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    Mar 2008
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    126

    I think you'll be getting a call from me tomorrow.

  5. #5
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    Feb 2010
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    0

    I need help, please call me

    My name is Wade and my # is 704-369-9537. I have a question about the 32MP. If you could help please give me a call.

  6. #6
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    Mar 2006
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    124
    Quote Originally Posted by williambrandon View Post
    My name is Wade and my # is 704-369-9537. I have a question about the 32MP. If you could help please give me a call.
    So, lemme get this straight: an engineer offers to help you, for free, and you want him to pay for the call, too?

  7. #7
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    Mar 2008
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    126

    I was wondering the same thing. takes a bit of nerve but,some have plenty. (nuts)(wedge):nono:

  8. #8
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    Quote Originally Posted by Drassk View Post
    So, lemme get this straight: an engineer offers to help you, for free, and you want him to pay for the call, too?
    It's free either way...good thing I have unlimited minutes on my shop phone.
    Need help with your Fadal? Send me a message or visit www.TheFadalParts.com. We have over 25 years of experience at Fadal and offer FREE TECHNICAL SUPPORT OVER THE PHONE!

  9. #9
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    Nov 2006
    Posts
    14
    Hi Koshy,
    Can you get any updates for the infimatic control . You came here and serviced my machine once in buffalo n.y. Mag Technology said they would have to send a service rep. out to do it. windows based why can't I just download it. Do have some intermittent glitches . turn off and restart goes away.
    Joe

  10. #10
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    Feb 2010
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    6030 sick

    Im getting error #17 on my x axis. had the problem before and fadal tech came out and borrowed a pencil cleaned something (think the tach and machine recovered. I s this something I can do as I neeed machine desperately today!!! Second question is for Koshy, do you do sevice calls to south Gate near 105 and 710 freeways and do you have time tomarrow AM or today?

  11. #11
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    Mar 2006
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    If an axis makes sort of a 'bububububububub' sound when it's moving, that's the 'tach is dirty' sound (or at least the 'tach has something wrong with it' sound).

    Sometimes you can get rid of it by putting some ethanol on a Q-tip and cleaning the tach. I set the machine to move back and forth at 50IPM or so, so that the tach's spinning relatively slowly.

    Ideally you'd take everything apart and clean it up really good to stop it from happening again soon, but sometimes you don't have the option of a day of downtime to clean a motor.

    (feel free to note if I'm wrong here, iess...I'm not an expert on this stuff, just a guy who keeps his Fadal running!)

  12. #12
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    Jun 2005
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    12
    I have a 4020a and when I power down the machine at night the z axis slowly falls down...any ideas as to what is causing this??

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