There is a difference between using a sponsored forum for opinions and threats. Or any place for that matter. Or using it to post questions and complaints.

If you were supporting a forum for your company and had a dissatisfied customer post on that forum with threats and allegations that may not be completely true (no way of knowing that do we) then would you not try to at least stop the threats?

I would if I had to close the forum to do it. This is CNC Zone but there are rules for the forum and those rules were broken. I myself moderate a web forum and the rules for it could cause banning for some of what is allowed at CNC Zone. (I have seen many other booted on forums by other companies as well.)

Now what you see as fair being a customer may not seem so fair as the one being attacked. I am not taking up for Bobcad's business actions because I do not know the issue as I have never had a part in it. However to publicly cause a company to loose profits can be considered illegal by some state and federal laws if done incorrectly.

Just asking a reasonable complaint be issued without threats. Also when issuing a complaint it is a good ideal to provide specifics as to how to recreate the error. I do have vista running Bobcad and have one issue with graphics. It was not repeated on another system but I have a single line that does not refresh on the top of the graphics window.

I also have a partial crash in graphics only after running the system for quite some time or it may have to do with a certain operation I attempt. However I can not recreate the same issue although I did report it.

I do have a very well working Post (I modified myself with the help of Bobcad). It does create good parts but I do not use it for every conceivable purpose so I can not say others will not have an error that I do not. I have had errors that have been addressed. I have had option requests that have been added. There are still more options that I would like to have added.

Yes I am satisfied with the overall product and yes I have had very good tech support response. Yes I have purchased the yearly support (very cheap I might add as many other companies require a maintenance agreement per year much more than this).

Yes I would recommend the software and I also use Alibre to do most of my design work. (you can also get a free Alibre version that will do many things and export to STP format that Bobcad can read)