[GJM]

HEY, ANYBODY ELSE OUT THERE HAVING A HARD TIME GETTING THIS SOFTWARE TO DESIGN WITHOUT MAJOR COMPLICATIONS?

[Mike@Torchmate]

What are the problems you are having? I'm sure I'd be happy to help you design whatever it is you are needing to design.

[GJM]

MIKE, I HAVE HAD MORE TROUBLE WITH THIS PROGRAM SHUTTING DOWN RIGHT IN THE MIDDLE OF A PROJECT, THUS I LOOSE EVERYTHING I HAD DONE UP TO THAT POINT. ALSO I AM HAVING TROUBLE UNDERSTANDING THE "GRAPHIC CREATION TOOLS" IN ABSOLUTE/RELATIVE PLACEMENT & POLAR/RECTANGULAR COORDINATES AND HOW IT APPLIES TO POLYGONS OR POLYARCS. ALSO IT STATES THAT I SHOULD HAVE "5 FLYOUT MEASUREMENT TOOLS" BUT I DON'T!!! THE ACCUSCAN & CENTERLINE TRACING ARE ON THE PROGRAM BUT NOT THE PHOTOMACHINE. THAT DOESN'T MAKE SENSE ESPECIALLY SINCE IT STATES IN THE PROFILE LAB USER GUIDE THAT THESE ARE ADD-ON FEATURES. WHY DO I HAVE 2 OF THE ADD-ONS & NOT THE THIRD ONE? I AM DOING THE MAJORITY OF MY DESIGNING IN AUTOCAD 2005 & HAVE EVEN HAD A PROBLEM WITH IMPORTING THE DXF INTO THE TORCHMATE CAD SOFTWARE. ANYWAY THESE ARE JUST A FEW OF MY PROBLEMS.

[Mike@Torchmate]

MIKE, I HAVE HAD MORE TROUBLE WITH THIS PROGRAM SHUTTING DOWN RIGHT IN THE MIDDLE OF A PROJECT, THUS I LOOSE EVERYTHING I HAD DONE UP TO THAT POINT. ALSO I AM HAVING TROUBLE UNDERSTANDING THE "GRAPHIC CREATION TOOLS" IN ABSOLUTE/RELATIVE PLACEMENT & POLAR/RECTANGULAR COORDINATES AND HOW IT APPLIES TO POLYGONS OR POLYARCS. ALSO IT STATES THAT I SHOULD HAVE "5 FLYOUT MEASUREMENT TOOLS" BUT I DON'T!!! THE ACCUSCAN & CENTERLINE TRACING ARE ON THE PROGRAM BUT NOT THE PHOTOMACHINE. THAT DOESN'T MAKE SENSE ESPECIALLY SINCE IT STATES IN THE PROFILE LAB USER GUIDE THAT THESE ARE ADD-ON FEATURES. WHY DO I HAVE 2 OF THE ADD-ONS & NOT THE THIRD ONE? I AM DOING THE MAJORITY OF MY DESIGNING IN AUTOCAD 2005 & HAVE EVEN HAD A PROBLEM WITH IMPORTING THE DXF INTO THE TORCHMATE CAD SOFTWARE. ANYWAY THESE ARE JUST A FEW OF MY PROBLEMS.

I would be happy to help you with the problems you are having, but it would be best if we could go over them by phone, and email. We have free and unlimited technical support and I would recommend that you take full advantage of it.

There is also an update to the CAD software, depending on how long you have had your Torchmate CAD you may want to see if you are eligible to upgrade for free.