Re: Teensy Up/Down Torch Height Control
As far as I'm concerned, Mesa provide service second to none. I had an accident and fried my THCAD and the encoder input that it was connected to. Rather than just take my money and sell new hardware, they told me how to check if the encoder was working or not (it wasn't) and suggested I try replacing a $3 chip on the THCAD initially. That did not work but as I had fried the encoder A input on my $300 mesa 7i76e board, they wrote new firmware for me to put the encoder A input on the encoder B input while I was sleeping!
In fact, Peter from Mesa has already provided clarity about one issue on this thread already.
My take on previous supply issues is that Mesa are more of a wholesale distributor and not geared up for retail sales. These days, they've appointed a reseller to look after guys like you and I which is run by one of the LinuxCNC stalwarts John Thornton. I've had excellent service from John on his store at https://mesaus.com/
Rod Webster
www.vehiclemods.net.au