We recently had the tool life management option installed on two Wasion’s with Fanuc 21-i controllers. I have set up the sub programs for tool life groups and the time. When testing the first machine the tool life was working but now that we are in production the life is not counting. The second machine was set up just as the first but when testing the program stops at the tool call out (T0299) and the machine just sits there. Thanks in advance for any help.