First and foremost, I’d like to thank Mandy from JCUT for helping me out at the beginning and subsequently help/answer tons of my questions and problems.
Also I like to thank AL_The_Man and 123cnc for helping out on electrical issues. ( It has been fixed and machines are working now).
I had researched few Chinese companies before I went with JCUT ( I have relatives in China, so they went there to check in person. That helps in decision making).
I bought one 4 by 8 CNC and one 4 by 8 laser cutter. The machines are of good quality. They are not perfect by any means, but for the price they are really good. Only minor things such as some rust.
The machines run well. However, I have some problem with laser cutter software( it is Chinese manufacturer’s software). In terms of documentation, it is lacking. There is some laser cutter “manual”. It is very brief and confusing. ( mind you: I can read Chinese and have both Chinese and English version, and I still can’t figure out what the hell I was supposed to do. The “manual” was old and outdated. It merely tells you to do A or B, Or connect A to B, but it doesn’t tell you where and what is A/B looks like. I think some people are more familiar with the machines and its components. But I think it very frustrating to figure out what is what. However, Mandy has been a tremendous help. Whenever I have a question or problem, she replied quickly.
In terms of cost, it is a little over the budget. I had to pay a little extra since there are some custom issues, and the laser tube (130W) was broken when it arrived ( still working out the problem with Mandy) and I had to buy another one from China. The whole importing process was exhausting. The waiting, and processing, and more waiting. Then there is electrical problem although it was nobody’s fault ( there might have been some miscommunication between me and Mandy). I just had to wait a little longer for electrician to fix it and paid a little more.
Overall, I am gladly I made the purchase. And for the price, I’d still buy from Mandy again.
I wish I could spend less money, well, I’d know what to do next time.
I am located in NYC if anyone wants reference or wants to check out the machines.
This is mandy’s contact :
Mandy
E-mail: [email protected]
SKYPE: wdzhangying
Phone: 0086-531-82374653
Mobile: 0086-155-89961121
eBay ID: chinakzj