Long before a customer has chosen TDM, Thomas Mücke has invested a lot of time, work and especially expertise. He considers himself a consultant, not a salesman. Whether on site or over the phone: Mücke analyzes the existing processes of the potential customer closely and reveals where and with what economic return TDM can be used.
We met with Thomas Mücke, Senior Business Solution Consultant at TDM Systems, between two meetings. With a wealth of experience of 25 years in tool data management, his advice is coveted and his calendar is full. He has just come from a conversation with a Belgian prospect. "The potential customer recently approached us at the AMB. He was contemplating the important decision about a new CAD/CAM system with a possible connection to TDM." However, before important steps for the production process can be taken, the machine manufacturer wanted to get acquainted with the Tübingen Tool Lifecycle Management in as practical a manner as possible.