Re: I bought a new cnc router machine from OMNI recently,look........ from a customer
Hello Jason,
It is pity to see your experience.
Owning to the environment inspection policy since 2017 and continuous actions in 2018, all supplying chain are affected and caused the delivery delay. We are always working on it to speed up the production including the supplying chain and production management. And has achieved big step on this.
We will delivery a new TBI one for replacement.
Oiling system, pls set the oiling time to 8-12 seconds, then will be no problem.
It has chance occurred that rust spot on the linear guide after long time shipping on the sea. Please put some oil on it.
It works normal that Vacuum switches, there is electrical over-loaded protection for the machine, do not worry it will damage the machine or your building ever.
Thanks for your feedback for our improvement for offering better service and product for OMNI clients.
Any question or feedback, welcome to send to support@omni-cnc.com for more convenient and fast response.
Greetings
Amanda
Amanda Cheung from OMNI, www.omni-cnc.com,
sales@omni-cnc.com, Skype: omni-cnc