As a last resort, if you have the details of the encoder connections on the control end, you may be able to come up with a sub.
To find out the resolution, remove the encoder cover and if necessary remove the circuit board above the glass disk, the resolution is generally printed on the disk itself.
Is it a through-hole style or shaft style driven by a coupler?
Al.
CNC, Mechatronics Integration and Custom Machine Design
“Logic will get you from A to B. Imagination will take you everywhere.”
Albert E.